If you have forgotten your Samsung account login details, you can recover your ID and reset your password through your device or a web browser. Your Samsung account is essential for using services like Samsung Pass, Samsung Find, and for backing up your data to Samsung Cloud. Here is how you can regain access to your account.
Find Your Samsung Account ID
If you cannot remember the email or phone number associated with your account, you can find your Samsung account ID using a few different methods.
Using Your Phone’s Settings
The most direct way to start the recovery process is through the settings on your Samsung device.
- Open the Settings app on your phone.
- Tap on Samsung account website https //signin.samsung.com/key/ at the top of the screen.
- Select the option that says Forgot password or don’t have an account?.
- Tap on Forgot ID to begin the recovery process.
Recovery with an Email ID Hint
If you have a general idea of the email you used, you can use the hint feature.
- On the Forgot ID screen, tap Trouble getting your account ID?.
- You will need to enter some personal information, like your name and date of birth, and then tap Continue.
- The system will show you a list of email IDs that match your information. Review the list and select Sign in now when you recognize your account email.
Recovery with a Secondary Phone Number or Email
If you previously set up a recovery phone number or email, you can use it to find your ID.
- From the Forgot ID screen, enter your secondary phone number or email address and tap Continue.
- Provide the requested information to verify your identity.
- Confirm that the displayed phone number or email is yours and tap Send code.
- Enter the verification code you receive via text or email and tap Verify.
- After verification, select your email ID from the list and tap Sign in now.
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Reset Your Samsung Account Password
Once you know your account ID, you can reset your password. If you already know your ID, you can skip the ID recovery steps and go straight to resetting the password.
Starting the Password Reset
- Go to Settings and select Samsung account.
- Enter your account ID (your email or phone number) and tap Next.
- Select Forgot password?.
- Enter your account ID again and tap Reset password.
- You may need to enter your account phone number to proceed.
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Completing the Reset with Verification
Samsung uses verification methods to ensure your account’s security. If you have two-step verification enabled, you will have several options.
- Email Verification: Select Email verification and tap Continue. Samsung will send a password reset link to your primary email address. Open the email and follow the instructions to create a new password. Your new password must be at least eight characters long and include a mix of letters, numbers, and symbols.
- Recovery Phone Number or Email: You can also choose to verify with a recovery number or email. Select this option, and Samsung will send a verification code to your chosen recovery method. Enter the code to confirm your identity, then you can set a new password.
- Security Question: If you set up a security question for your account, you can select the option to Verify with security question. Answer the question correctly to proceed with resetting your password.
After you set a new password, you can choose to stay signed in or sign out of your Samsung account on other devices that have active login sessions.
